Historical Background


The Salisbury Districts Blood Transfusion Service was established in 1958 as a not-for-profit making company under the Companies Act. The Bulawayo Districts Blood Transfusion Service was later established in 1960. Both services were established through the initiative of private medical practitioners. In order to ensure conformity of practice and to provide a cost effective national service, it was agreed to form a single transfusion service.

The National Blood Transfusion Service (NBTS) was then formed and registered as a non-profit making organization (CR442/58) in May 1989 following the amalgamation of the existing Bulawayo Districts Blood Transfusion Service and the Harare Districts Blood Transfusion Service. The Service has a constitution that governs its operations as embodied in the Memorandum and Articles of Association.

In 2006 the organization was renamed from National Blood Transfusion Service to National Blood Service Zimbabwe; however people are still calling the service Blood Transfusion Services. Before NBSZ set up its own mobile teams the Zimbabwe Red Cross Society (ZRCS) used to do all bookings for mobile teams as well as the collecting of blood and NBSZ would do the testing in its laboratories. It has five strategically positioned sites in order to fulfill its mission to the nation. Its headquarters is at Harare branch and this is where the full range of activities occurs that is collection, processing, storage, testing and distribution of blood products. The other branches are Bulawayo, Gweru, Mutare, Masvingo as well as a distribution site in Hwange who do not carry out the testing function as this is centralized in Harare.


  • To increase accessibility and consistency of safe blood supplies.
  • To enhance financial management and funding mix.
  • To enhance marketing, brand awareness and customer satisfaction.
  • To build blood management capacity and appropriate use of products.
  • To increase organizational effectiveness and promote research.
  • To improve waste management, Quality and Safety.


We help save lives through provision of safe blood products and services that meet customer expectations


To be an innovative, effective and efficient Blood Service that meets national requirements and international standards.

Life is in the Blood

These are values we strive to uphold as we go about our mandate of saving lives.


We manage ourselves with dignity and an awareness of the impact of our behaviour on others at all times while demonstrating effectiveness and efficiency in all our interactions.


We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We will consistently treat customers and company resources with the respect they deserve


We participate fully as team members, empowering each other by sharing knowledge and leveraging skills with cooperation and open communication in fulfilling our vision and purpose and to serving our clients effectively.


We are ready and willing to give of ourselves with an open heart and mind promoting compassion in the feelings and thoughts of others and use the insights available from this relationship in a constructive manner to assist ourselves and others to grow and mature.


We put forth our personal and professional best, providing the highest quality of service and fully commit ourselves to continuous improvement, seeking to set the recognized performance standards within our industry.

NBSZ is committed to the highest standards of corporate governance and it subscribes to the principles of corporate governance outlined in the King III Report.

Board of Directors

The Board currently consists of 16 directors with diverse business experience and skills in the economy of which the Chairman and 13 Directors are non-executive. Each branch Blood Donor Committee seconds two members to sit in the board. Two more representatives From the Ministry of Health and Child Care are seconded by the sitting Minister. Zimbabwe Red Cross Society seconds one member to sit in the board.

The board of Directors is responsible for:

  • Overall strategic direction of NBSZ affairs
  • Alignment of blood system operations with the organizations business plan
  • Development of cooperate policies consistent with statutory requirements

Directorship Terms

Directors are appointed for a three year term of office. Each member has a maximum of two terms in office. The Chairperson for the Harare Blood donor committee is automatically elected as National Chairperson of the board whilst the Vice Chair is elected into office by majority vote of board members.

Board Meetings

The Board meets at least three times a year and more frequently as and when a business requirement dictates. Appropriate information is given to directors to enable them to effectively discharge their responsibilities. The Board is responsible for the overall direction of NBSZ. Authority for implementing policies is delegated to the Chief Executive Officer.

Board committees

  • Audit and Finance:To oversee the adequacy of internal controls and the integrity of the organization’s accounting, financial, information management systems and risk management.
  • Human Resources and Remunerations: To oversee the Human Resources strategy and policies of NBSZ.